About Me | Karenrobertsdesign 2

Hey there, you found me.
Curious about my story?

I graduated from OCAD University in 2014 and began my career in graphic design before moving into app, web, and UI design, which naturally led me into product design. Over the past several years, I’ve focused on designing more complex systems and improving clarity in data-heavy, high-pressure environments like emergency notification and 911 software.

Currently, Im learning about and implementing AI-driven workflows and exploring how predictive, insight-driven experiences can improve decision-making and reduce operational friction.

Outside of product work, I’ve been freelancing as an illustrator for over 14 years, which continues to shape how I think about form, color, detail, and visual storytelling. I’m also deeply interested in human behavior and the “why” behind how people think and make decisions, influenced by books like The Laws of Human Nature, The Power of Habit, and The Design of Everyday Things.

What I focus on

Exploring AI-driven workflows and predictive experiences that improve decision-making and reduce friction.

Simplifying complex workflows into experiences users benefit from.

Structuring information so it’s easier to understand and use.

Improving usability through testing, refinement, and empathy for user needs.

Tools I use

Create & Design

Figma (Design, Prototyping, Design Systems)
Figma Make + AI
Figma Slides
Adobe Creative Suite

Collaborate & Validate

FigJam (Ideation, workshops)
Confluence (Documentation)
Jira (Delivery, Agile workflows)
Maze (Usability testing, validation)
Figma MCP

What my co-workers have said about me

"Karen creates a strong sense of psychological safety. People feel comfortable sharing ideas, asking questions, and collaborating openly."

"She needs minimal supervision to get her work done. She's a self starter"

"She brings a calm, thoughtful approach to tense situations, taking the time to listen and understand before responding, which helps keep discussions productive."